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Quick Start Guide
Step-by-step instructions on setting up your tags, scanning, logging snags, and closing them out efficiently.
Short How-To Videos
Simple training videos that explain scanning, adding photos, updating statuses, and reporting — perfect for busy sites.
Feature Updates
New features, upgrades, print options, and workflow improvements based on real feedback from customers.
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Frequently asked questions
Purchase a SnagTags pack, scan the QR code provided inside, and follow the prompts to assign the tags to a new or existing project. Setup takes under 2 minutes.
No. SnagTags works in any web browser. Contractors just scan the tag with their phone to open and update the snag. No downloads. No training required.
They scan the tag, add photos/notes, mark progress, and upload completion proof. The status updates in real time on your dashboard.
Yes. Tags can be assigned to specific trades. When scanned, the interface clearly shows which trade the tag belongs to so mistakes are avoided.
They’ll immediately see the trade assignment on screen. This prevents accidental updates and keeps responsibilities clear.
The snag is still active in the dashboard. Contractors can select and update the snag manually from the project’s snag list — no tag required to continue tracking.
Yes. The dashboard shows Open, In Progress, and Completed snags at a glance. Ideal for site managers, QSs, and client handover reports.
There’s no fixed rule, but a common site setup is (Choose what fits your workflow):
Red – Electrical
Yellow – Plumbing / Mechanical
Blue – Carpentry
Green – Decoration / Finishing
Orange – General or mixed snag areas
No. SnagTags packs are a one-time cost. No SaaS fees. No renewal charges. If you need additonal SnagTags simply purchase the quantity you need and assign it to your existing project.
No. You have to register a pack to a project, if you need tags for another project simply purchaee another pack.
Yes. The stickers are made from weather-resistant material designed to handle dust, moisture, and site wear.
You can order additional colour packs anytime. They can be added to your existing project by scanning the setup QR code again — no reconfiguration needed.